System reliability
Firmware updates improve stability, device behavior and the overall setup experience.
KINHANK MotionX software
System and game updates deliver stability improvements, compatibility refinements, new levels and library additions. MotionX guides you through each update on screen.
What updates deliver
Connect MotionX to the internet to download firmware, game and level updates. Installed games that support offline play remain available after updating.
Firmware updates improve stability, device behavior and the overall setup experience.
Game updates can add levels, refine gameplay and expand the MotionX library over time.
Updates help keep game content, accounts and device services working together.
Update with confidence
Keep MotionX connected to power and use a stable Wi-Fi connection.
Follow the on-screen instructions and do not disconnect power while installation is in progress.
Open the game library after restart and continue playing when the update is complete.
Initial setup, downloads and all software updates require an internet connection. Connect to get the latest games and use selected online features.
Update support
Reconnect to the network, keep MotionX powered on and retry the download. If the issue continues, include the software version and any on-screen error when you contact us.