EU DATA ACT User Information - DV8910

This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.

1. Product Identification

 This section describes the basic information of the product.

Product type

OTT Set-Top Box

Model Number

DV8910

 

2. Information about Data

This section relates to the data that the product can generate through its integrated services and features. 

Types of data generated:

Data Format

Estimated volume

Frequency of generation and collection

Data Storage

Data retention period

Nature of data

Can the user access or retrieve such data?

Types of data generated:

Data Format

Estimated volume

Frequency of generation and collection

Data Storage

Data retention period

Nature of data

Can the user access or retrieve such data?

DRM key file

.enc

1

Generated in real-time during production testing

On the device

Stored for an extended period

Confidential Data

No

Device Logs

log

Maximum of 1000

Generated continuously during the use of the device

On the device

Stored for an extended period

Continuously generated during equipment operation

No

Device Information, Device Function Settings, User Terms Information

JPG

3

Generated in real-time when the users change the settings

On the device

Stored for an extended period

Data generated through the system settings of the device

Users can access, retrieve this type of data by visiting the settings

Personal device information, Network Configuration Information, Network Identity Information

JPG

6

Generated Continuously or every 5 seconds

On the device

Stored for an extended period

Generated in real time when initializing the device and connecting to the network

Users can access, retrieve this type of data by visiting the settings

 

3. Data Access and Sharing

We may access, use and disclose the non-personal data generated by your product through its integrated services and features to third parties for business purposes as described in this section. For more related details, we invite you to consult the applicable Terms of Use.

If you would like to obtain information on the collection, use, disclosure, transfer or processing of your personal data, we invite you to consult the applicable privacy notice.

Entities with access

Purpose of processing

Third-Party sharing

Purpose of data sharing to third-party

Beijing Jinding Hanke Technology Development Co.,Ltd

190BC,T4,Dazhu Plaza,Yizhuang, Daxing District, Beijing

As a brand owner, neither obtains nor retains any data.

Shenzhen SDMC Technology Co., Ltd

22nd Floor, Changhong Technology Building, No. 18, Keji South 12th Road, High-tech Industrial Park, Nanshan District, Shenzhen, Guangdong, China

As OEM, SDMC needs to ensure product certification compliance and continuous product optimization, so it needs to retain the ability to obtain information.

4. User Rights

This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.

EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. 

To the extent permitted by law, we are unable to provide access to data that contains confidential data, trade secrets, intellectual property, or other proprietary information. 

If you would like to exercise your rights in relation to the personal data that we hold about you, please contact us using the details set out in the privacy notice applicable to your product.

For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.

As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.

5. Contact information

ManufacturerShenzhen SDMC Technology Co., Ltd.19/F, Changhong Science & Technology Mansion, No.18, Keji South 12th Road, Nanshan District, Shenzhen, China