Clear answers about setup, play, privacy, delivery, returns, and product support.
No. Connect KINHANK MotionX to your TV and follow the guided setup—your body becomes the controller.
Internet access and a free KINHANK account are required for initial setup, system and game updates, and entitlement verification. Supported downloaded games can be played offline. The 40+ included core games remain yours to play; optional future game and level packs may be purchased separately.
Connect KINHANK MotionX to your TV and power, position the device, sign in to your KINHANK account, and complete the on-screen setup. Setup time varies by TV, network, and available updates.
Camera images and motion data are processed locally on the device. Account, update, and entitlement data are handled separately as described in our Privacy Policy.
KINHANK MotionX is designed for active family play, with experiences that children, parents, and other family members can enjoy together. Children should play with appropriate space and adult guidance.
Eligible U.S. orders ship from our U.S. fulfillment location with free Economy shipping, estimated at 5–8 business days. International methods, prices, and estimates vary by destination and are shown at checkout.
KINHANK MotionX includes a 12-month limited warranty covering eligible manufacturing defects. Accidental damage, misuse, and unauthorized modification are not covered.
You can request a return within 30 days of receiving your order. If the product does not meet your expectations, contact us within that period.
The product must be in its original condition with all accessories, cables, and packaging. It must show no physical damage or misuse, and proof of purchase is required.
Contact our support team with your order number and the reason for the return or exchange. We will provide the instructions to complete the process.
Move together. Laugh together. Feel closer.
